Understanding Customer Vulnerability 3 Month Questionnaire

Name
First Last
Knowledge
How would you rate your level of knowledge on: (0 - Don't Know, 1 - Very Low, 5 - Very High)
The purpose and importance of social responsibility
(0 - Don't Know, 1 - Very Low, 5 - Very High)
What is meant by customer vulnerability
(0 - Don't Know, 1 - Very Low, 5 - Very High)
The factors that can trigger vulnerability
(0 - Don't Know, 1 - Very Low, 5 - Very High)
Confidence
How would you rate your level of confidence on: (0 - Don't Know, 1 - Very Low, 5 - Very High)
Identifying potentially vulnerable groups
(0 - Don't Know, 1 - Very Low, 5 - Very High)
Identifying types of vulnerabilities
(0 - Don't Know, 1 - Very Low, 5 - Very High)
Implementation
To what degree have you implemented the knowledge/skills you’ve gained from the Safer Gambling module in your daily work situations?
Has the implementation generally been successful/impactful?
How?
Have you encountered any barriers in trying to implement the knowledge/skills you’ve gained from the training?
If yes, what were the barriers
Did you recommend this Safer Gambling module to any friends/colleagues?
If so, Why?
How would you rate your overall experience with the Safer Gambling module?

Knowledge