Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements

Participant Declaration

Thank you for taking the time to participate in this Safer Gambling Operator Training, brought to you
by the Young Gamers and Gamblers Education Trust (YGAM), in partnership with Betknowmore UK,
a charity registered in England and Wales.
The programme has been prepared with your safety in mind and every effort has been made to
deliver it safely and ethically. We are aware that the subject matter can cause discomfort, or
potentially distress, particularly if you are at risk of gambling-related harms yourself. While this is not
our intention, it is important to draw your attention to this possibility.
By accessing the training link, you are confirming that you currently feel ready to receive the training
and to take care of yourself during and after the session.
If you are living or working alone, please consider who you might talk to once you have completed the
programme has closed. The resources below may help you with this.
If you have concerns and don’t wish to continue to the training programme, you may find the following
resources helpful:
HUB OF HOPE an online directory of UK support services
CALM ZONE (Campaign Against Living Miserably) webchat and helpline 5pm-midnight Tel: 0800 585 858
SHOUT 24/7 text messaging service for anyone experiencing mental health crisis
TOGETHERALL an online peer to peer service for anyone with anxiety, depression and other mental
health issues
THE NATIONAL GAMBLING HELPLINE provides confidential information, advice and support for
anyone affected by GRH in England, Scotland and Wales. You can make contact via the phone on
0808 8020 133, or via online chat facility, 24/7
GAMBLERS ANONYMOUS A list of all meetings of Gamblers Anonymous across the UK and online
via Skype and Zoom can be found on their website. Put in a postcode and search for the ones
nearest to you.
GORDON MOODY GAMBLING THERAPY Downloadable app and online resource offering advice
and emotional support to anyone affected by problem gambling.